The entity responsible for data processing on this website and the contact for data
protection matters is:
arrive GmbH
Grossmatte Ost 24
6014 Lucerne
E-Mail: info@timetoarrive.ch
Tel.: +41 77 503 82 29
For privacy-related concerns, please contact us by post or email at the above address.
− First and last name
− Date of birth
− E-mail address
− Telephone number
− Home address
− German language skills
− First and last name
− E-mail address
− Telephone number
− Home address
− Nationality
− Residence permit
− Marital status
− Profession
− Employer
− Date of birth
− Duration of stay in Switzerland
− German language skills
− Residence in the same municipality for the last five years (Yes/No)
− Birth name
− Full name of father
− Full name of mother
Only the data necessary for the specific booked service.
This information is required to provide the agreed services properly.
When using our contact form (WP Forms) or our e-mail address, we collect name, e-mail address, telephone number, and message content to respond to your inquiry.
When using the WhatsApp button, your data is transmitted to WhatsApp/Meta. WhatsApp’s privacy policies apply.
Accounting and billing data are stored according to legal requirements (generally 10 years). Course and personal data for permits/relocation are kept for the duration of the service. Contact data (name, telephone, e-mail, home address) may be stored longer to contact clients for future services. You may object to this storage at any time.
Data is only shared if necessary to provide the services (e.g., authorities for permits). Microsoft 365 (e-mail, OneDrive) and Banana (accounting) are included in the order processing. Data transfer to third countries occurs only if legally permissible or necessary.
You have the right to obtain free information about your stored data, its origin, and purpose. You may also request correction, deletion, restriction, or objection to processing. Consents can be revoked at any time by e-mail to info@timetoarrive.ch. For complaints, you can contact the relevant data protection authority: Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
Our website uses SSL encryption (HTTPS). Hosting is provided by Hosttec. We take appropriate technical and organizational measures to protect your data.
− Google Analytics: website usage analysis (anonymized)
− CookieYes: cookie management
− WhatsApp Button: contact via WhatsApp
Privacy policies of the respective providers apply.
The information on our website is non-binding. We accept no liability for damages resulting from access, use, or non-use of the website or technical disruptions.
Links to external websites are outside our responsibility. We assume no liability for their content or privacy practices.
All content on our website (texts, images, photos, files) is the property of arrive GmbH or the respective rights holders. Use by third parties is only permitted with prior written consent.
